This privacy policy will explain how Red Oyster (Red Oyster USA, 228 East 45th Street Suite 9E, 10017 New York, NY) uses the personal data we collect from you when you use our website www.red-oyster.com

What data do we collect?

• First and last name
• Address
• Email address
• Phone number
• IP-adress
• Other personal information related to your request or inquiry
• Data of your activities on our website
• Internetbrowser and type of device

How do we collect your data?

You directly provide Red Oyster with most of the data we collect. We collect data and process data when you:

• Register online or place an order for any of our products or services
• Fill out one of our forms to request information on our services
• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email
• Use or view our website via your browser’s cookies
• Register online for our newsletter

How will we use your data?

Red Oyster collects your data so that we can:

• Process your information request, your order, or manage your account
• Email you with information on our products and services and information we think you might like
• Send you our newsletter
• Call, text or email you to in order to provide our services
• To comply with the law or legal proceedings

When Red Oyster processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

Red Oyster has taken security precautions to securely store your data. If you might think that your data is not securely protected or if there are examples of fraudulent behavior, please contact our customer service at info@red-oyster.com

Red Oyster will keep your data no longer than necessary. When you signed up for our newsletter, you can unsubscribe at any moment by submitting the unsubscribe link at each newsletter. When you have unsubscribed, you will be deleted from our database. Our database will be cleaned up every year. You can contact us at any moment if you want to delete yourself from our database.

Do we share your data with other companies?

Red Oyster does not sell or give your data to other companies. We will only give data to others which is strictly necessary to execute our agreement with you. Or if we are required to do so by law (eg, to law enforcement, courts or others, eg, in response to a subpoena or court order).

What are your data protection rights?

Red Oyster would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access > you have the right to request Red Oyster for copies of your personal data. We may charge you a small fee for this service.

The right to rectification > you have the right to request that Red Oyster correct any information you believe is inaccurate. You also have the right to request Red Oyster to complete information you believe is important.

The right to erasure > you have the right to request that Red Oyster erase your personal data, under certain conditions.

The right to restrict processing > you have the right to request that Red Oyster restrict the processing of your personal data, under certain conditions.

The right to object to processing > you have the right to object to Red Oyster ‘s processing of your personal data, under certain conditions.

The right to data portability > you have the right to request that Red Oyster transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at:

Our email: info@red-oyster.com 
Call us at: + 1 212 380 1134 
Or write to us: Red Oyster USA, 228 East 45th Street Suite 9E, New York, 10017 NY

What are cookies?

Cookies are text files placed on your computer, smartphone or tablet to collect standard internet log information and visitor behavior information. When you visit our website, we might collect information from you automatically through cookies or similar technology. Red Oyster uses cookies to improve your experience on our website. We also use automated devices and applications, such as Google Analytics (more info here) to evaluate the use of our services. We use these tools to gather non-personal data about users to help us improve our services and user experiences

How to manage cookies?

You can set your browser not to accept cookies, and the website www.allaboutcookies.org tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Our privacy policy

Red Oyster keeps its privacy policy under regular review and places any updates on this webpage. This privacy policy was last updated on August 29th 2019. Our privacy policy applies only to www.red-oyster.com so not on possible links to another company on this website.

How to contact us

If you have any questions about Red Oyster’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: info@red-oyster.com

Call us: +1 212 380 1134

Or write us: Red Oyster USA, 228 East 45th Street Suite 9E, New York, 10017 NY

How to contact the appropriate authority?

Should you wish to report a complaint or if you feel that Red Oyster has not addressed your concern in a satisfactory manner, you may contact the Federal Trade Commission, 600 Pennsylvania Avenue, NW, Washington, DC 20580